Terms of Service
These Terms govern your use of the PetNest Solutions website and purchases made through our store. By using the store or placing an order, you agree to these Terms.
Store use
You may use the store only for lawful purposes. You may not misuse the website, attempt unauthorized access, interfere with its operation, or use it in a way that violates applicable law or the rights of others.
Product information
We try to present product descriptions, images, availability, colors, specifications, and pricing accurately. Minor differences in color, packaging, or appearance can occur because of displays, manufacturing changes, or supplier updates.
Orders
Submitting an order does not guarantee acceptance. We may cancel or decline an order when necessary, including for suspected fraud, pricing errors, unavailable inventory, shipping restrictions, or other operational reasons. If we cancel an order after payment has been captured, an appropriate refund will be issued.
Prices and payment
Prices are shown in the currency displayed by the store. Applicable taxes, shipping charges, or other amounts are shown during checkout when required. Payment is processed through the payment methods offered at checkout.
Shipping
Shipping estimates are estimates rather than guarantees. Processing, carrier conditions, weather, holidays, customs, address issues, and other circumstances can affect delivery. Please review our Shipping Policy for additional information.
Returns and refunds
Returns, cancellations, and refunds are governed by our Refund & Return Policy and any rights that apply under consumer protection law.
Third-party services
Our store uses third-party services such as Shopify, payment providers, fulfillment partners, and shipping carriers. Their services may be subject to additional terms and policies.
Intellectual property
Store branding, original text, graphics, and other content owned by PetNest Solutions may not be copied or used commercially without permission, except where allowed by law.
Limitation of liability
To the fullest extent permitted by applicable law, PetNest Solutions is not responsible for indirect, incidental, or consequential losses arising from use of the store or products. Nothing in these Terms excludes liability that cannot legally be excluded.
Changes to these Terms
We may update these Terms from time to time. Continued use of the store after updated Terms are posted means the current Terms apply to future use and purchases, subject to applicable law.
Contact
Questions about these Terms can be sent to petnestsolutions@gmail.com.